Everything you need to know before joining your program.
Before arrival, we will send you a detailed health assessment form along with a pre-program preparation guide. This helps us understand your health history, goals and any specific requirements so we can prepare your program properly.
In many cases, yes. Our programs are personalised and we regularly work with guests managing a wide range of health conditions. Your health assessment allows us to review your situation and recommend the most suitable approach.
Usually yes, but we need to know in advance. Please include all current medications in your health assessment so our team can review them and advise you accordingly.
Our cancellation and rescheduling policies are outlined in our Terms & Conditions. If your plans change, please contact us as early as possible so we can assist you with the best available options.
Bookings are confirmed with a deposit. Full payment details, accepted payment methods and booking terms will be provided during the booking process.